If there was one tip that I’d like to give you whether you are new at freelance work or starting a new business (even if you’ve been in business for a long time), it would be to not bullshit your clients. If you’re doing it now, just stop.
I’ve done business with clients from around the world. Canada, USA, France, Austria, UK, the Netherlands, and Australia are some of the countries where my current clients reside. I’d say that one of the things that my clients love most about me is that I am always honest with them about what they need and whether I can provide that. Too many people out there often spurt bs to people and it’s just a waste of time.
“Didn’t yo’ mama tell you that if you don’t have anything good to say, to say nothing?”
You’re always better off being truthful and helping people get what they need, either by finding someone who can provide the service they need and getting it done for them then lying and wasting someone’s valuable time and not to mention money. I’ve met so many clients who when they met me told me how many bad experiences they had in the past working with web designers or web developers and it’s just very sad.
I know that people often say:
“You’ve got to fake it, till you make it”
That’s great and all, but this doesn’t mean lying to people. What this means is that you can call yourself a web developer, even if you’ve never had a web developer job, because how are you ever going to get your first job if you don’t tell people that’s what you do? This applies to any industry you’re in.
When I first started working in this industry, I was always honest with my clients. I literally told them that although I was very skillful, I was very new and for that reason I was given all my clients discounts until my skills developed and my list of testimonials grew. Today I have a large list of testimonials and large list of clients who love to work with me. That has helped me greatly and it all came from me being able to be honest and helpful.
This lead me to build great relationships with my clients to the point where they even would give me hundreds of dollars in tips for my work, because they appreciated me going the extra mile for them on their projects. One of my clients even sent me money on my birthday, I couldn’t even believe it, but that’s just how life is. Be positive, honest, and nice and it will all come back tenfolds.
Business is not about how good you are at something, you can be the most amazingly skilled person in your industry, but if you aren’t helpful to your clients or someone they enjoy working with, you will never be successful.
It’s better to be truthful today than to live with the stress of lying tomorrow. That’s my opinion and it has truly helped me strive in my business.
Believe me, your clients will think more highly of you and you’ll be able to build a better relationship with them through this period of growth you are experiencing.